Exchange and Return Policy

Thank you for visiting our website. Before making a purchase, please read our exchange and return policy carefully.

Exchanges and Returns

We do not accept exchanges or returns on any items sold on our website. By making a purchase, you agree to these terms.

Defective Products

In case you receive a defective product, please contact us through our "Contact Us" section within 48 hours of receiving your order. To facilitate the analysis process, please include the following information:

- Full name

- Order number

- Shipping address

Defect Validation

After receiving your communication, our team will validate the defect report. If confirmed, we will send a new item to replace the damaged product, at no additional cost to the customer.

Lost Order

If your order is not received within the expected timeframe, you should also contact our "Contact Us" section with the same information mentioned above. We will investigate the case and inform you of the next steps.

We appreciate your understanding and cooperation. Your satisfaction is important to us.

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