Introduction

In our online store, we are committed to providing a pleasant and efficient shopping experience. To this end, we present our shipping and transportation policy, which aims to inform our customers about delivery times and conditions.

Delivery Times

Delivery times vary depending on the customer's location. Estimated delivery times are as follows:

• Portugal : 3 to 10 business days
• Europe : 5 to 10 business days
• Rest of the World : 7 to 15 business days

These deadlines are indicative and may vary depending on product availability, weather conditions, time of year and other logistical factors.

ATTENTION :

Some orders may be shipped directly by our partners in order to speed up delivery times. Therefore, the order may be received in several installments and on different days , but, with some exceptions, within the general estimated time frame.

Shipping Methods

We work with several carriers to ensure that products reach you quickly and safely. As soon as your order is dispatched, you will receive an email informing you.

Shipping Costs

Shipping costs will be calculated automatically at checkout based on the order and delivery location. We offer promotions and shipping fee waivers under certain conditions, which will always be indicated on our website at checkout.

Delays and Problems

While we strive to meet delivery deadlines, occasionally delays may occur due to unforeseen factors. If your order does not arrive within the estimated timeframe, please contact our customer service team who will be happy to assist you.

Conclusion

We appreciate your trust in our store. We are here to ensure that your shopping experience is the best possible. If you have any questions about our shipping and transportation policy, please do not hesitate to contact us.