Are Z-YRO models universal?
Yes, both the Z-YRO lace-up and the Z-YRO Velcro models are intended to be as universal as possible for casual sports shoes. However, due to their standard size, they may vary depending on the type of shoe or the specific use of each person.
Are similar items purchased from other stores compatible with your Z-YRO models?
We can guarantee that the charms sold on our website are compatible with our Z-YRO models. Other models may eventually work, depending on their measurements and fit, but we cannot guarantee this compatibility.
What is the recommended minimum age for using your products?
The minimum recommended age is 3 years. Most of the pieces are made of PVC, a non-toxic material, but as they are small pieces, ingesting them could cause serious health complications.
Supervision is recommended during use.
Supervision is recommended during use.
What is the estimated delivery time and how does shipping work?
Please visit the "Shipping and Shipping Policy" page at the bottom of the page.
Do you ship worldwide?
Yes, we ship worldwide.
Do you work with multiple partners?
Yes, we have several partners for some of the products featured on our website. However, all Z-YRO parts are manufactured and sold solely and exclusively by us.
Can orders be shipped from different locations?
Yes, some orders may be shipped directly by our partners in order to speed up delivery times. This means that the order may be received in two installments on different days, but always within the estimated delivery time.
Do you accept exchanges and returns?
We do not offer exchanges or refunds. For more information, please see our "Refund Policy" page in the footer of the website.
Does Z-YRO have copyright and image?
Yes, Z-YRO is a registered trademark and its products are protected by patent or in the process of registration.